Sew Many Paws

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Shipping/Policies

This site  The Web 

Proud to be American
Proud to be an American

Our Guarantee:
We completely stand behind the quality of our products -- no hassles, no excuses.

KeepSafe Break-Away collars have a lifetime guarantee
against chewage or breakage.  If any product does not meet your quality expectations, please call us and we'll take care of you.

Minimum Order Fee:
There is no minimum order amount, but a small order processing fee of $4.00 will apply if total order (merchandise only) is under $25.00.

Please note:  We do not accept orders to ship outside the continental USA.  We also do not accept orders to ship to unconfirmed Paypal addresses.  There is an additional 5% processing fee for orders paid for via Paypal.


Shipping Fees:
Shipping fees are estimated & determined by the weight of the order. Freight is free on all orders over $1000. All Liver Biscotti orders will be charged actual freight. We do not ship outside the continental U.S.A.

Shipping Delivery:
Orders are generally shipped within 4-6 business days via UPS Ground Service or the United States Postal Service. The number of actual delivery days depends on your UPS (USPS) delivery zone.

There may be certain times of the year when order volume is extremely heavy due to trade shows or seasonal spikes and order processing may take a bit longer. Please allow additional processing and transit time if you require special handling and shipping methods or for personalized items or custom made designs.

If you would like to arrange shipment via a different carrier or method, please let us know.  Standard UPS charges shown here but are subject to change.  Below are estimated shipping charges.  Contact us for current shipping charges for your order.

Priority Mail (3-5 days)
Shipping via USPS is only available for long term customers. 

We ship via UPS ground for all new customers in order to utilize the UPS package tracking capability.  If you have questions about shipping rate, please call at 317-450-0599
UPS Ground
Approximately $11.95
(charges based on actual order weight & current UPS pricing)
UPS Second Day Air
Approximately $18.00
(charges will be based on actual weight of order)
UPS Next Day Air
Approximately $30.00
(charges will be based on actual weight of order)

Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, Discover, and American Express via PayPal for online orders.  Personal checks and money orders are accepted.
 
You may also call 1-317-450-0599 to make an order over the phone. If you use a credit card, your order will ship within 2-3 business days (unless otherwise noted as in the case of made-to-order items). If you pay by personal check, your order will ship 5 business days after your check clears the bank.

 

Returns & Exchanges:
To return or exchange a product, please contact a Customer Service Representative at (317) 450-0599 for a Return Authorization Number (RA#). All returns must be pre-approved. A 50% restocking fee will be assessed on all personalized or custom made items. No restocking fees for all Premier brand pet products as long as items are in their original packaging and undamaged.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  

We never share your information with others.  We may use your email address to send you newsletter, monthly special offers or coupons but you may always "Opt out" from receiving the newsletter or coupons or monthly special offers.

SHIPPING EXCEPTIONS - Please note: 
We do not accept orders to ship outside the continental USA. 
We also do not accept orders to ship to unconfirmed Paypal addresses.

Every day is a gift.  Use that gift wisely!

Sew Many Paws * P.O. Box 361 * Clayton, Indiana * USA * 46118
Phone: (317) 450-0599
Email:  sue@sewmanypaws.com